FAQ

I’m a patient in your practice, what should I do if I have a dental emergency when your office is closed?

Patient with wide smile

Call the office right away. If you hear the voicemail message, make sure to write down the dentist-on-call emergency phone number. It is generally a good idea to call the on-call number as soon as you experience a dental emergency. If you do not reach the dentist directly, please leave a message at the on-call number. Your call will be returned as soon as possible. If Dr. Steckelberg is out-of-town, she will have arranged for another local dentist to cover any dental emergencies for our patients. Take a look at helpful hints for dental emergencies and injuries.

Life-threatening reactions to medications, difficulty breathing or serious facial trauma needs to be treated in an emergency room prior to any treatment by your general dentist.

What can I expect at my routine dental check-up?

We will check the status of your gingival (gum) health, update your medical history, perform a dental examination, and clean your teeth. If appropriate, additional dental X-rays may be taken. Please let the dental assistant know if you have noticed any dental problems.

I’ve got a dental problem. Will you fix that during my regular check-up appointment?

The amount of time scheduled for your routine check-up appointment is usually just enough time to complete your exam, take X-rays, and have your teeth cleaned. Therefore, we do not routinely perform dental procedures at your check-up appointments.

However, if time is available, we will make every attempt to treat your dental problem while you are in the office. Minor dental problems may be treated during your regular check-up. It is helpful if you can let our staff know before your appointment time that you are having a dental problem.

Why do you want to know my e-mail address?

We only want to know your e-mail address if you are interested in receiving communication from us electronically. For some of our patients, it is more convenient to receive an e-mail reminder about an upcoming dental appointment instead of a postcard or phone call. Patients who share their e-mail address with Steckelberg Dental may also receive an e-mail announcing when the office will be closed for vacation. We respect your privacy and will not share your e-mail address with anyone else.

More Information

The American Dental Association has compiled information on a great number of oral health topics. You can find tooth eruption charts, information about many dental conditions, and infection control information, just to name a few things, at Mouth Healthy.